PLEASE READ THE FOLLOWING INSTRUCTIONS ON HOW TO RETURN YOUR ITEMS TO US.
STEP 1: BEFORE RETURNING AN ITEM, PLEASE ENSURE IT MEETS OUR ELIGIBILITY CRITERIA:
THE ARTICLE WAS PURCHASED IN OUR ONLINE STORE
ITEM IS IN ORIGINAL CONDITION WITH ALL LABELS AND PACKAGING
THE ITEM HAS NOT BEEN USED, WASHED OR ALTERED IN ANY WAY
REQUEST MADE WITHIN 14 DAYS OF DELIVERY
STEP 2: START THE RETURN REQUEST BY FILLING IN THE FORM BELOW.
STEP 3: PACK AND SHIP ITEMS.
PLEASE PACK THE ITEM SECURELY IN ITS ORIGINAL PACKAGING WITH ALL LABELS AND LABELS. PLEASE NOTE THAT THE CUSTOMER IS RESPONSIBLE FOR RETURN SHIPPING COSTS.
SEND THE PACKAGE TO THE FOLLOWING ADDRESS:
INVIDUS ESNTL.
TOBELÄCKERSTR. 4
8212 NEUHAUSEN AM RHEINFALL
SWITZERLAND
STEP 4: ONCE WE RECEIVE THE ITEM AND CONFIRM THAT IT MEETS OUR ELIGIBILITY CRITERIA, WE WILL PROCESS THE REFUND. REFUND WILL BE ISSUED WITHIN 5-7 BUSINESS DAYS AFTER THE ORIGINAL PAYMENT METHOD. PLEASE NOTE THAT IT MAY TAKE ADDITIONAL TIME FOR YOUR BANK TO PROCESS THE REFUND.
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I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of consumer(s)
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Address of consumer(s)
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Signature of consumer(s) (only if notification is on paper)
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Datum
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IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT THE RETURN PROCESS, PLEASE CONTACT US AT SUPPORT@INVIDUSESNTL.COM. WE ARE ALWAYS HERE TO HELP!
