OUTLET

FAQ

Which payment methods can I use?

Visa, Paypal, Mastercard, Maestro Google Play & Apple Pay

What is the contact for customer service?

We only communicate via email to keep the conversation flowing. Please send your questions to support@invdusesntl.com.

I have ordered but not received an order confirmation?

Please check your email inbox, including the spam folder. You should look for the order confirmation from info@invidusesntl.com. If you still cannot find the confirmation email, please email us at the same address.

Can I cancel or change my order after it has been placed?

Unfortunately, due to the speed with which our orders are processed, we are unable to make changes once they have been placed. Please ensure shipping details have been carefully checked to avoid failed deliveries.

How can I return an order that I no longer want?

Please visit and read our return policy in its entirety.

I can't track my order. Can you help me?

Once your order has shipped, you will receive an email or SMS notification with the tracking number. If you're still unsure, please email us your order number and we'll be happy to help.